Important Information

• Details — everything you need to know about this product

  If you’ve had to face the devasting reality that your wedding will need to be postponed then we’re here to try and help a little.

  This is completely FREE digital artwork which we will format with your personalised wording and supply in a pdf format for you to message to your guests.

  If you want it physically printed we will do so a much reduced and subsidized cost.

  Please do not add it to the basket – simply email us with your choice of design and wording to [email protected]

  We then email your pdf.

   

• Delivery — How long do products take to arrive?

  STANDARD DELIVERY
  Personalised items, DIY self assembly
  Currently our dispatch times are upto to 12 working days from proof approval.

  Fully assembled items
  Currently our dispatch times are upto 15-17 working days from proof approval.

  Samples
  Dispatched within 5 working days.

  EXPRESS DELIVERY
  Personalised items, DIY self assembly
  Dispatched  4 working days from proof approval.

  Fully assembled items
  Dispatched 7-10 working days from proof approval.

   

• Returns — Our 100% Guarantee

  I am extremely proud of the quality of our products and our high level of customer service, and I’m sure that you’ll be absolutely delighted with any orders you place with Pure Invitation. However, if for any reason you should have the need to return an item to us, you can do so for a full refund within 6 months of order placement. This applies to all orders, including personalised items.

  This is not a gimmick; it is a genuine guarantee that’s there to give you peace of mind when ordering online. I am confident in our products and our exceptional service and I’m sure you’ll be over the moon with both but if you would like to return an order simply send it back to us for a full refund.

  Don’t just take my word for it though, look at what our customers have to say about us on our reviews page.

  Carol Vincent
  Founder & Creative Director